Jubile is a UK Limited company with registration number 13249703 and official address Kemp House, 160 City Road, EC1V2NX, London, United Kingdom (collectively, “Jubile” / “we” / “our” / “us”). We respect and protect the privacy of our users, and are accountable for personal information under our control. This privacy policy tells you how we collect and use information both of those that visit our website and those who are users of our “Personal Information” which is the Jubile platform (made available to users only after an official contract has been signed with their company). It also describes the choices available to you regarding the information we have collected. The term “Personal Information” in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained.
Jubile's software is safe and the privacy and confidentiality of each employee are 100% protected. The software complies fully with the European GDPR law of May 2018, the UK's Data Protection Act of 2018, and California Consumer Privacy Act of January 2018. The system has been designed with privacy and confidentiality in mind, so that all participants can be assured that their contribution is always anonymous.
The purpose of our website (https://www.jubile.tech/) is to provide you with trustworthy information about our company, product and services. Our website is also located at other regional domain addresses. When you visit our Website we do not collect Personal Information, unless you explicitly provide it in order to receive a specific interaction or services from us. We will use this information to keep you up-to-date with respect to the interaction performed.
We do not sell, rent, or exchange your Visitor Personal Information with any third parties. If you request content or sign up for a co-hosted event, your supplied Visitor Personal Information will also be shared with that co-host specifically to support the delivery of the content or event to you, and to facilitate appropriate follow up communication and engagement by them or us.
You have the right to know if your data has been shared with a third party and who this party is. You also have the right to ask for your data to be deleted. If you wish to submit a right-to-know or delete request, please contact our Privacy Officer at data-privacy@jubile.tech. We will attempt to verify your identity with a reasonably high degree of certainty, and once that has been accomplished, your request will be granted.
The purpose of our product is to provide your Organisation with people management tools which will enable your personal development and activities to be supported from an HR perspective. When you use the Jubile product and/or services (the Product) we do collect Personal Information to support the use of and improvement of the people management tools we provide. We use this data to produce reporting at both the individual and aggregated levels.
We also collect Account Owner Billing information, such as organisational name, address, contact emails addresses, company identification numbers, company size and potentially credit card information. You will provide this information as part of contracting for the service, so that we can identify you, allow your system administrator to administer the Product, and for us to Bill you for the Product. You consent to us sharing basic billing information required to invoice your company to our third party billing provider.
On our product we collect Users' Personal Information consisting of any personal details provided consciously and voluntarily by a Customer, a User or the Customer’s systems administrator or through the use of the product. The information we collect is done so through your use or management of the platform, typically within the context of your employment.
This may include name (first, middle and last), gender, job title, phone number(s), date a team member first started working for their employer, department they work in, employee ID, address, country, city, postcode, details regarding their salary and work, details about their right to work in a jurisdiction, emergency contact details (name, relation, phone number(s), email address(es), city, country, postcode), termination date, termination reason, probation end date, status in the product and in the workplace, Unique identifiers and Users information. Your employer can choose to collect additional information through forms sent to you which allow them to better support your employment. All users will provide consent to our product collecting and storing this information on behalf as part of your first login into the product.
Within our product we only use your data for the purposes it was collected, which is to support the use and improvement of the people management tools we provide, along with processing, billing, service improvement, research, marketing and for other general business purposes. We do not sell, share or otherwise distribute Personal Information, except as required of us by law enforcement agencies, or where given permission by you to do so. We do use Internally anonymised data to support our product development and improvement processes and to produce “Aggregated Statistical Data Benchmarks”. Neither of these uses place any risk of personal identification.
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or incomplete. If you are a user of the platform you also have the ability to change personal details by logging in. You may also make a complaint about our handling of your Personal Information. These services are free of charge. To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to Personal Information or change it.
You can notify us of your desire to remove consent to having your personal information stored upon our systems. We note that employers using our product have a legitimate interest in collecting information about their users but this is limited to the context of an employment relationship. Therefore, should you notify us of a desire to remove consent to have your information stored we will immediately inform the data controller (in this case your employer) and ask them which information should be deleted, and what they have a legitimate interest in retaining.
You can contact our Privacy Officer by email at data-privacy@jubile.tech or send your request or complaint to the postal address found at the bottom of this policy. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
Both Jubile's Website and Product are hosted in secure, industry-standard facilities. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. Our security technology is updated on an ongoing basis. Our system is hosted within the AWS UK region, they provide advanced security features and are compliant with ISO 27001 standard. Furthermore, we constantly train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
To improve your experience on our Website and Product, we may use ‘cookies’. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences, or how you have interacted with the Website or Product. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality.
Some or all of the cookies described below may be stored in your browser. To manage how cookies are used, please visit your browser settings and follow its respective instructions. Certain types of cookies, namely Functional and Security, cannot be removed because our Website will cease to properly function:
Our website and product may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy. Jubile also uses interfaces with social media sites such as LinkedIn, Angel, etc. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, their interfaces may allow the social media site to connect your visits to this site with other Personal Information.
Our Website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and usage, thereby improving your experience. By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt-out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.
Our Organisation, this Website and our Product are bound by the UK Data Protection Act 2018 and European GDPR 2018. We also recognise and comply with the US Privacy Act, and California consumer privacy act (CCPA), the provisions of the Australian Privacy Act 1988, the Canadian PIPEDA fair information principles. Further compliance with local and international authorities can be requested by our Clients.
Jubile does not own the personal data collected through our Website and Product. You are the sole owner of your data and can treat with respect to your internal policies and applicable local and international data regulations and other relevant laws.
Any changes we may make to our privacy policy will be posted on this page and where appropriate may be notified to you by e-mail or advised to you on next log in to the Platform. Continued use of the Platform will signify that you agree to any such changes.
If you have any questions or concerns about your privacy, security and data protection in relation to the use of Jubile's Website, Product or Services please contact our privacy officer:
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